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Flower delivery, info phone: +371 22022229 birojs@rigasziedi.lv

Terms and conditions

                                     Terms of use

Distance contract

1.This agreement is concluded between SIA "RigasZiedi.lv", reg. No.42103094623, legal address: Darzinu 10 line 11, LV-1063, Riga, Latvia (hereinafter referred to as the RigasZiedi.lv) and the Buyer (hereinafter referred to as the Buyer) who orders the RigasZiedi.lv online store located at the Internet address https://www.rigasziedi.lv (hereinafter referred to as the Flower Shop).

2.The Internet Flower Shop is maintained by RigasZiedi.lv.
3.When making an order in the Flower Shop, the Buyer confirms that he is familiar with the Flower Shop Terms of Use and Distance Contracts available on the Internet at https://www.rigasziedi.lv/lietosanas-noteikumi.

4. The buyer has the right to receive the goods and services offered at the RigasZiedi.lv at the shop after the Buyer has made a prepayment of the respective service or product. The description and price of each relevant product and service are listed in the product catalog for each item. 

5. The buyer is able to pay for the product or service by choosing one of the types of remote payment offered in the Flower Shop.

6. Goods and / or services payments will be made within the meaning of service ordering facts and the Buyer an irrevocable acceptance of the Terms.

7. After payment of the order, the Buyer has entered into a contract with RigasZiedi.lv, which establishes mutual obligations.

8. The buyer has the right to return the item to the store RigasZiedi.lv within 14 days from the date of receipt of the goods, without giving explanations as to the reason for the refusal. The returned goods must not be used, damaged, it must be in the original packaging, the packaging and its marking must not be damaged. The use of the right of withdrawal and return of goods shall be in accordance with the following legal acts:
- Consumer Protection Law;
- Regulations of the Cabinet of Ministers of 28 May 2002 No. 207 "Provisions on distance contracts".

9. The return of goods does not apply to cut flowers, flower bouquets, flower compositions and houseplants. (CM Regulations No. 207, 15.3. P.).

10. RigasZiedi.lv has the right to cancel the order unilaterally and return the full commission fee to the Buyer if the fulfillment of the order is not possible due to circumstances beyond the control of RigasZiedi.lv. (For example, the ordered item is not available for more than 30 days or the end of the production season)

Flower shop.

Internet store RigasZiedi.lv is a publicly accessible internet site for the purchase of flowers, gifts and other goods and services on the Internet. Flower shop is available at https://www.rigasziedi.lv.

Flower shop management.

The site manager and the provider of available services are SIA RigasZiedi.lv, reg. No.42103094623, hereinafter referred to as the RigasZiedi.lv. The terms, conditions and restrictions for the services available on www.rigasziedi.lv, as well as penalties for violating these rules, are binding on all its users, visitors and recipients of services.

Intellectual Property.

The content of the website is the intellectual property of RigasZiedi.lv; the copying, reproduction and republication without RigasZiedi.lv written permission is prohibited.

Order goods and services.

Any visitor to https://www.rigasziedi.lv can order and pay for goods and services available on the site without any restrictions.

Order flowers by phone.

Flower delivery order can also be made by phone, by calling to the telephone number +37122022229; In this case, the store employee will accept the order by phone.

Flower delivery

Flower delivery is carried out by RigasZiedi.lv Courier. Flower delivery is carried out daily, including on weekends and holidays.

Flower delivery in Riga.

Riga flower delivery is done the day of order within 2-3 hours of your order payment moment from. 09:00 to 23:00. Order delivery from 21:00 to 23:00 is provided, if the order was made and paid until current day until 19:00. The shipping fee depends on the place of delivery, the day and time of the week.

Flower delivery outside Riga.

Delivery of flowers outside Riga (Ādaži, Jūrmala, Babīte, Carnikava, Garkalne, Ikšķile, Ķekava, Mārupe, Piņķi, Ogre, Olaine, Salaspils, Ulbroka, etc.) is carried out on the order day within 3-4 hours from the time of ordering, from 09.00 to 23.00, provided that the order was made and paid till this day. 19.00. The shipping fee depends on the place of delivery, the day and time of the week.

Flower delivery to regions not mentioned in www.rigasziedi.lv.

Delivery of flowers outside the delivery regions offered by SIA RigasZiedi.lv is possible only by agreement with the operator by calling to the telephone number +37122022229 or using the shop communication form.

Flower delivery  outside working hours.

Deliveries at another time and place you specify should be matched using the Flower Shop Store contact form or by calling to the +37120018499 telephone number. If necessary, the shopkeeper will contact you to clarify the order completion details.

Accurate flower delivery execution.

Flowers or other goods are delivered to the order indicated on the delivery date indicated on the order. Exact order execution time is possible if timely payment of the order is made, the exact delivery address, contact phone, e-mail, external door codes (if any), office or company name and other information necessary for delivery are indicated.

Flower delivery price.

You can find out the delivery price by placing the product in the basket and selecting the required delivery date, place and time. See the example in the picture below. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RigasZiedi working time.

https://www.rigasziedi.lv accepts orders every day 24 hours a day. After 19:00 opportunity to order flower delivery on this day is deactivated. After  19:00 Flower delivery can be ordered for the next and following days. On Saturday, the opportunity to order flowers delivery on this day is deactivated at 14:00, Sunday delivery can be ordered only for the next and following days.

Special delivery dates for flowers.

Latvian widely feasts, eg., February 14 (Valentine's Day), March 8, Mother's Day, Christmas, popular name day, flower deliveries possible time delay after the order specified the desired delivery time. Pre-festive and post-holiday days can be considered special flower delivery dates.

Order payment.

Online Flower Shop RigasZiedi.lv offers to pay for orders with:

1.Payment cards VISA, Maestro, Master Card 
2.Swedbank, Citadele, SEB, Luminor, Revolut fast banklink payments.
3.Transfer (You will receive an e-mail prepaid invoice)
4.Cash.

If the order is made by phone, the prepaid invoice will be sent to the e-mail indicated by you, which can be paid from any bank or Internet bank. Cash settlement is possible if the customer is himself the flower recipient. Payment for the order of flowers and / or other goods, services is considered to have been made at the moment when the money was received in the settlement account of SIA "RigasZiedi.lv".

Confidentiality

The Flower Shop RigasZiedi.lv guarantees the processing, storage and non-disclosure of received personal data to third parties in accordance with the requirements specified in the laws and legal acts of the Republic of Latvia.

Communication

Visitors and purchasers' email addresses, phone numbers, mail addresses received at the time of accepting orders will be used exclusively for communication with the customer and recipient of the goods and / or services and for the quality execution of the order.

By confirming the terms of use of https://www.rigasziedi.lv, the user agrees to receive up-to-date information and updates on special offers, changes and supplements to the range of goods of the shop no more than once every 30 days

Disputes and claims.

All disputes and claims are settled by mutual negotiations no later than within 10 (ten) days from the day of receipt of the claim. The claim must be submitted in writing.

If the dispute can not be resolved by negotiation, it shall be resolved in the court of the Republic of Latvia in accordance with the procedures specified in laws and legal acts.

 

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