1.This agreement is concluded between SIA "Rīgas Ziedi", reg. No. LV40103798197, legal address: Tallinas iela 83 - 16, LV-1009, Riga, Latvia (hereinafter referred to as the Riga Flowers) and the Buyer (hereinafter referred to as the Buyer) who orders the Riga Flowers online store located at the Internet address http: // www. rigasziedi.lv (hereinafter referred to as the Flower Shop).
2.The Internet Flower Shop is maintained by Riga Flowers.
4. The buyer has the right to receive the goods and services offered at the Riga Flower at the shop after the Buyer has made a prepayment of the respective service or product. The description and price of each relevant product and service are listed in the product catalog for each item. All prices are shown with value added tax.
5. The buyer is able to pay for the product or service by choosing one of the types of remote payment offered in the Flower Shop.
6. Goods and / or services payments will be made within the meaning of service ordering facts and the Buyer an irrevocable acceptance of the Terms.
7. After payment of the order, the Buyer has entered into a contract with Riga Flower, which establishes mutual obligations.
8. The buyer has the right to return the item to the store "Riga Flowers" within 14 days from the date of receipt of the goods, without giving explanations as to the reason for the refusal. The returned goods must not be used, damaged, it must be in the original packaging, the packaging and its marking must not be damaged. The use of the right of withdrawal and return of goods shall be in accordance with the following legal acts:
- Consumer Protection Law;
- Regulations of the Cabinet of Ministers of 28 May 2002 No. 207 "Provisions on distance contracts".
9. The return of goods does not apply to cut flowers, flower bouquets, flower compositions and houseplants. (CM Regulations No. 207, 15.3. P.).
10. Riga Flowers has the right to cancel the order unilaterally and return the full commission fee to the Buyer if the fulfillment of the order is not possible due to circumstances beyond the control of Riga Flower. (For example, the ordered item is not available for more than 30 days or the end of the production season)
Internet store "Riga Ziedi" is a publicly accessible internet site for the purchase of flowers, gifts and other goods and services on the Internet. Flower shop is available at http://www.rigasziedi.lv.
Flower shop management.
The site manager and the provider of available services are SIA Rīgas Ziedi, reg. No. LV40103798197, hereinafter referred to as the Riga Flowers. The terms, conditions and restrictions for the services available on www.rigasziedi.lv, as well as penalties for violating these rules, are binding on all its users, visitors and recipients of services.
The content of the website is the intellectual property of Riga Flowers; the copying, reproduction and republication without Riga Flowers written permission is prohibited.
Order goods and services.
Any visitor to www.rigasziedi.lv can order and pay for goods and services available on the site without any restrictions.
Order flowers by phone.
Flower delivery order can also be made by phone, by calling to the telephone number +37125600675; In this case, the store employee will accept the order by phone.
Flower delivery is carried out by Riga Flower Courier. Flower delivery is carried out daily, including on weekends and holidays.
Flower delivery in Riga.
Riga flower delivery is done the day of order within 2 hours of your order payment moment from. 09.00 to 21.00 free of charge, From 21:00 to 23:00 for a fee, provided that the order was made and paid until this day at 19.00 In some remote districts of Riga (Bergi, Bolderaja, Rumbula, Darzini, Vecāķi, Jaunciems etc.) a delivery fee is applied.
Flower delivery outside Riga.
Delivery of flowers outside Riga (Ādaži, Jurmala, Babīte, Carnikava, Garkalne, Ikskile, Ķekava, Marupe, Piņķi, Ogre, Olaine, Salaspils, Ulbroka, etc.) is carried out on the order day within 3-4 hours from the time of ordering, from 09.00 to 23.00, provided that the order was made and paid till this day. 19.00.
Delivery of flowers outside Riga and some remote districts of Riga is made for a fee. The shipping fee depends on the place of delivery, the day and time of the week.
Flower delivery to regions not mentioned in www.rigasziedi.lv.
Delivery of flowers outside the delivery regions offered by SIA Rīgas Ziedes is possible only by agreement with the operator by calling to the telephone number +37125600675
or using the shop communication form.
Flower delivery outside working hours.
Deliveries at another time and place you specify should be matched using the Flower Shop Store contact form or by calling to the 20018499 telephone number. If necessary, the shopkeeper will contact you to clarify the order completion details.
Accurate flower delivery execution.
Flowers or other goods are delivered to the order indicated on the delivery date indicated on the order. Exact order execution time is possible if timely payment of the order is made, the exact delivery address, contact phone, e-mail, external door codes (if any), office or company name and other information necessary for delivery are indicated.
Flower delivery price.
You can find out the delivery price by placing the product in the basket and selecting the required delivery date, place and time. See the example in the picture below. Special Flower delivery dates, St. Valentine's Day, March 8, Mother's Day apply shipping charges in all regions.
Riga Flowers working time.
www.rigasziedi.lv accepts orders every day 24 hours a day. After 19.00 opportunity to order flower delivery on this day is deactivated. After 19.00 Flower delivery can be ordered for the next and following days. On Saturday, the opportunity to order flowers delivery on this day is deactivated at 14.00, Sunday delivery can be ordered only for the next and following days.
Special delivery dates for flowers.
Latvian widely feasts, eg., February 14 (Valentine's Day), March 8, Mother's Day, Christmas, popular name day, flower deliveries possible time delay after the order specified the desired delivery time. Pre-festive and post-holiday days can be considered special flower delivery dates.
Online Flower Shop Riga Flowers offers to pay for orders with:
1.Payment cards VISA, Maestro, Master Card and American Express
2.AS Swedbank, AS Citadele banka fast banklink payments.
3.Transfer (You will receive an e-mail prepaid invoice)
If the order is made by phone, the prepaid invoice will be sent to the e-mail indicated by you, which can be paid from any bank or Internet bank. Cash settlement is possible if the customer is himself the flower recipient. Payment for the order of flowers and / or other goods, services is considered to have been made at the moment when the money was received in the settlement account of SIA "Rīgas Ziedi".
The Flower Shop Riga Flowers guarantees the processing, storage and non-disclosure of received personal data to third parties in accordance with the requirements specified in the laws and legal acts of the Republic of Latvia.
Visitors and purchasers' email addresses, phone numbers, mail addresses received at the time of accepting orders will be used exclusively for communication with the customer and recipient of the goods and / or services and for the quality execution of the order.
Disputes and claims.
All disputes and claims are settled by mutual negotiations no later than within 10 (ten) days from the day of receipt of the claim. The claim must be submitted in writing.
If the dispute can not be resolved by negotiation, it shall be resolved in the court of the Republic of Latvia in accordance with the procedures specified in laws and legal acts.